Last updated: 8 September 2026
These Terms of Service ("Terms") govern your access to and use of the Brandon Holdings Reward App ("the Service", "the App", "we", "us" or "our"), operated by Brandon Holdings, a company registered in the Republic of South Africa. By registering for or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
"Business" means the merchant entity that subscribes to the Service to operate a loyalty programme. "Customer" or "Member" means an end-user enrolled in a Business's loyalty programme. "Subscription" means the recurring monthly or once-off plan purchased by a Business via the Service.
You may use the Service only for lawful purposes and in accordance with all applicable South African laws and regulations. You must be 18 years or older, or the legal age of majority in your jurisdiction, to subscribe to the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
Subscription fees are billed in South African Rand (ZAR) through our payment partner, Payfast. Monthly subscriptions renew automatically until cancelled. You may cancel at any time; cancellation takes effect at the end of the current billing cycle. Once-off payments are non-refundable except where required by the Consumer Protection Act 68 of 2008. We reserve the right to change pricing with reasonable prior notice.
Where a Subscription Plan includes a cashback benefit, eligibility is determined solely by Brandon Holdings and is subject to the plan's terms. Cashback amounts, eligibility periods, and payout dates are indicative and may be adjusted. Cashback is paid at the discretion of Brandon Holdings and is not guaranteed.
Businesses retain ownership of their customer and transaction data. You grant Brandon Holdings a limited licence to process this data solely to provide and improve the Service. Processing of personal information is governed by our Privacy Policy and the Protection of Personal Information Act 4 of 2013 (POPIA).
You agree not to misuse the Service, including uploading unlawful content, sending unsolicited communications, infringing intellectual property, or attempting to disrupt the Service. Promotional messages sent through the Service must comply with the Electronic Communications and Transactions Act 25 of 2002 and any applicable marketing regulations.
The Service, its design, software, and branding are the intellectual property of Brandon Holdings. Business logos and content remain the property of the respective Business. No rights are granted except as expressly stated in these Terms.
The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by South African law, Brandon Holdings excludes liability for indirect, incidental, or consequential damages, and our aggregate liability is limited to the subscription fees paid in the preceding three (3) months. Nothing in these Terms limits liability that cannot be excluded under the Consumer Protection Act.
We may suspend or terminate access if you breach these Terms. You may cancel your subscription at any time. Upon termination, your right to use the Service ceases, and we may delete your data in accordance with our retention policy and POPIA.
These Terms are governed by the laws of the Republic of South Africa. Any dispute shall be resolved in accordance with the provisions of the Consumer Protection Act where applicable, failing which by arbitration in Johannesburg under the rules of the Arbitration Foundation of Southern Africa (AFSA), or, if not applicable, the courts of South Africa shall have jurisdiction.
We may update these Terms from time to time. We will notify material changes through the App or by email. Continued use after changes constitutes acceptance.
For questions about these Terms, contact us via the contact form on our website or at brandonholdings.inc@gmail.com.